Privacy Policy
Last updated: February 16, 2026
At pezhio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when using our Service:
- Account Information: Email address, password (encrypted)
- Purchase Information: Transaction details, purchase history
- Communications: Messages you send to us via contact forms
Information Collected Automatically
When you access our Service, we automatically collect:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent, click patterns
- IP Address: Used for security and approximate location
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your purchases
- Send purchase confirmations and receipts
- Provide customer support
- Improve our Service and user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Payment Processors: To process your purchases securely
- Service Providers: Third parties that help us operate (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide you with our Service
- Comply with legal obligations
- Resolve disputes and enforce agreements
Purchase records are retained for accounting and legal purposes. You may request deletion of your account data at any time.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Opt-out: Opt out of marketing communications
To exercise these rights, please contact us.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: hello@pezh.io